WNS Global needs Freshers (0-3)Yrs - Desktop Support
WNS Global
WNS Global needs Freshers (0-3)Yrs - Desktop Support
WNS Global Services is one of the top BPO's in India, consistently ranked either No.1 or No. 2 in the ITES space for past few years (as per NASSCOM ranking). We are the first Indian BPO to be listed on the New York Stock Exchange.
WNS has most prestigious clients in sectors like travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail; based out of US and Europe.
We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Designation | Desktop Support |
Job Description | Required Technical skills: Hardware Responsible for support of all desktop PCs and laptops and peripherals. Responsible for staying informed on all hardware upgrades within our environment. Overall knowledge includes but not limited to: Desktop PCs, laptops, tablet PCs, printers, scanners, Modems, NIC, sound cards, CDROM/DVD and burners, memory, zip drives, Digital cameras Support for all licensed software, installing and troubleshooting all software 'Break-Fix' issues. Overall knowledge of all current site-licensed software including (but not limited to): Operating Systems Windows 9x, Windows NT, Windows 2000, XP, Microsoft Active Directory Network Technology Understanding LAN topology, protocols, routers, hubs & switches. Knowledge of IPX, TCP/IP, FTP, NFS, DNS, DHCP/BOOTP and TCP/IP addressing. All Microsoft Applications MS Office Suites, MS Project, Visio, Outlook 2002, IBM Lotus Notes, Lotus Organizer Right fax, Win fax, LAN Software NT McAfee Anti-Virus, Adobe Products Acrobat Reader/Writer. WinZip & Ghost. |
Desired Profile | Strive to design and manage the workstation desktop image down to a single image that will be deployed across all locations and departments within the WNS environment.. Manage the desktop infrastructure aspects of technology migration including capacity planning, security, and performance management. Maintain awareness of industry direction and operating systems |
Experience | 0 - 3 |
Industry Type | CRM / IT Enabled Services / BPO / Medical Transcription |
Functional Area | ITES / BPO / KPO / Customer Service / Operations |
Education | UG - Any Graduate - Any Specialization PG - Post Graduation Not Required |
Annual Salary | Rupees. 70,000 Desktop Support Engineer |
Location | Mumbai |
Keywords | Desktop Support |
Contact | Devina Paithankar |
Telephone | 40952240 |
Website | http://www.wnsgs.com |
Reference | Desktop Support |
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