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9/11/07

WNS Global needs Freshers (0-3)Yrs - Desktop Support

WNS Global   needs  Freshers (0-3)Yrs -  Desktop Support

WNS Global


WNS Global   needs  Freshers (0-3)Yrs -  Desktop Support

WNS Global Services is one of the top BPO's in India, consistently ranked either No.1 or No. 2 in the ITES space for past few years (as per NASSCOM ranking). We are the first Indian BPO to be listed on the New York Stock Exchange.
WNS has most prestigious clients in sectors like travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail; based out of US and Europe.
We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Designation Desktop Support
Job Description Required Technical skills: Hardware
Responsible for support of all desktop PCs and laptops and peripherals. Responsible for staying informed on all hardware upgrades within our environment. Overall knowledge includes but not limited to:
Desktop PCs, laptops, tablet PCs, printers, scanners, Modems, NIC, sound cards, CDROM/DVD and burners, memory, zip drives, Digital cameras
Support for all licensed software, installing and troubleshooting all software 'Break-Fix' issues.
Overall knowledge of all current site-licensed software including (but not limited to):
Operating Systems Windows 9x, Windows NT, Windows 2000, XP, Microsoft Active Directory
Network Technology Understanding LAN topology, protocols, routers, hubs & switches.
Knowledge of IPX, TCP/IP, FTP, NFS, DNS, DHCP/BOOTP and TCP/IP addressing.
All Microsoft Applications MS Office Suites, MS Project, Visio, Outlook 2002, IBM Lotus Notes, Lotus Organizer
Right fax, Win fax, LAN Software NT
McAfee Anti-Virus, Adobe Products Acrobat Reader/Writer.
WinZip & Ghost.
Desired Profile Strive to design and manage the workstation desktop image down to a single image that will be deployed across all locations and departments within the WNS environment..
Manage the desktop infrastructure aspects of technology migration including capacity planning, security, and performance management. Maintain awareness of industry direction and operating systems
Experience 0 - 3
Industry Type CRM / IT Enabled Services / BPO / Medical Transcription
Functional Area ITES / BPO / KPO / Customer Service / Operations
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Annual Salary Rupees. 70,000
Desktop Support Engineer
Location Mumbai
Keywords Desktop Support
Contact Devina Paithankar
Telephone 40952240
Website http://www.wnsgs.com
Reference Desktop Support
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